Always the perfect gift, My Relax Gift Voucher are a great way to celebrate birthdays, anniversaries, weddings, holidays, as well as wellness gifts for stress reduction and post injury recovery. . . . We offer the convenience of online appointment requests for you or your special friend. If you have any questions, our Reception Desk will be happy to assist with Gift Voucher purchases and any appointment inquiries. The Voucher can be sent to you or your friend directly by post or e-mail.
Terms and Conditions of My Relax Vouchers
1. The value of all My Relax vouchers (the “Vouchers”) are denominated in the Bulgarian Lev.
2. The Vouchers may be used in conjunction with the applicable membership discount on presentation of the Vouchers together with the Member’s Membership Card at the time of payment.
3. Spa Vouchers may be utilized by Guests accompanied by Mamber.
4. 12. Upon the use of the Vouchers they shall be retained by the Therapist. No change will be given for under utilization.
5. The Vouchers shall be valid for one (1) year from the date of issue and thereafter, any unutilized value in any Voucher shall be invalid. For clarification, all Vouchers issued and/or dated more than a year ago are invalid for any purpose.
6. No extension or renewal of the validity of the Vouchers shall be permitted.
7. The Management shall not be liable for any refund, issue compensation or be responsible for the non-usage of any Vouchers.
8. The Vouchers are not refundable or exchangeable for cash.
9. Members may not distribute or resell these Vouchers to any party in any manner.
10. The Guest shall be required to pay for any shortfall of any amount payable and due if the charges for treatments exceed the value of the Spa Vouchers.
11. The Management reserves the sole right and discretion to amend, vary or revise the terms and conditions connected with the Vouchers at any time without notice.